What’s new in Refurbr: September 2026 release notes

What’s new in Refurbr: September 2026 release notes

September’s Refurbr updates put the focus firmly on the warehouse, with a major rethink of what happens from the moment new stock arrives. The new Goods In flow is designed to make receiving faster, while moving identification and costing to the points in the process where that information is actually available.

There’s also a new Reconciliation screen for matching received stock against purchase orders, along with improvements to the Testing Workbench, materials processing, asset tags, exports and more. Behind the scenes, a series of infrastructure upgrades are laying the groundwork for what comes next.

Here’s what’s new in Refurbr for September.

Highlights

1. Goods In, rebuilt: Count it, tag it, move on. The device gets identified at testing and costed at reconciliation.
2. Sign in on your phone with a QR code. (Future Preparation): Open Mobile Sign In on the desktop, scan it with the app and you're in. No passwords typed on a tiny keyboard.
3. A Reconciliation screen with a supplier claim built in: Auto-match to the purchase order, reprice the units that weren't what you paid for and send the supplier a discrepancy report.
4. Scan a pallet to start, scan it again to finish: Materials processing times track themselves, per shipment and per pallet.
5. Skip Label on the Testing Workbench: Work a box of already labelled units without a printer chattering beside you.
6. Exports that match the screen: Filter a list, search it, export it, and you get exactly what you were looking at.

Goods In, Rebuilt Around How Your Warehouse Really Works

Asking the person at the door to name the exact specification of every laptop never really made sense. That detail only shows up once the device is powered on. So we've turned the process round: receive fast, identify at testing, cost at reconciliation.

Receiving takes four inputs: Count what arrived, pick the product type, status and location, and press Receive. No SKUs, no serials, no costs at the door.

Tags for the whole delivery in one go: Every unit gets a tag from a single reserved block, and you print the full set in one action.

Expected units fill themselves in: The receive screen totals the purchase order's lines when the supplier hasn't stated a count, so a short delivery is flagged as it's received.

Identification happens at the bench: Devices go through the Testing Workbench as normal and come out knowing exactly what they are, ready for the next step.

Nothing uncosted can be sold: Until a unit's been reconciled and costed, it can't be added to a sale, a picking request or an import, however it's attempted.

Returns, buybacks and service batches carry on as they are: The new flow is only for purchase orders.

It's switched off until you turn it on. Set Goods In flow under Goods In in Configurations when you're ready, and your current Goods In keeps working exactly as it does today until then. There's no setup step either. Everything the new flow needs appears the first time you use it.

How it works: Open a purchase order and choose to receive goods against it. Type the count, pick a product type, status and location, press Receive, then print the whole block of asset labels in one go. The moment that lands is a 30 unit delivery booked in and tagged in the time it used to take to key the first couple of SKUs.

Reconciliation, Where Cost Gets Decided

Matching what turned up to what you ordered now has a screen of its own, built for whoever looks after supplier invoices rather than the warehouse.

Two panes, side by side: What was ordered on the left, what turned up on the right. Match by hand, or let Auto-match pair up everything with an exact SKU and grade, which you confirm before anything's applied.

Reprice only the units that weren't right: If 12 of 50 units came in a grade lower than you paid for, adjust the price on those 12 and leave the rest of the line alone. Every change records a reason and a note.

Send a unit back from the same screen: Raise a supplier return for selected assets and they drop out of the reconciliation, keeping their cost so the return's valued properly.

A supplier discrepancy report you can actually send: A branded report of everything short, wrong or returned, with the claim worked out from the price you ordered at. It's saved to the purchase order automatically when a reconciliation completes.

Release sends stock where it belongs: Released units go to ready for sale by default, and you can route faulty units or particular grades somewhere else, like quarantine or repair.

Carriage is shared out fairly: across the order, and anything that can't be fully absorbed is flagged for a look rather than quietly lost.

It comes with its own permission, so supplier prices stay with your commercial team. Purchase order approvals get more flexible too: a new Approval mode setting offers single sign off, the existing two step approval or a threshold that only asks for a second signature once an order's worth more than the raiser's limit.

How it works: Open a received purchase order and press Reconcile. Accept the Auto-match proposals, select a handful of units in the right pane and use Adjust Line Price to reprice just those, then Release. Finish on the Discrepancy Report, a supplier claim built for you with nobody touching a spreadsheet.

A Quieter, Smarter Testing Workbench

Skip Label when the box is already labelled: A new printing choice on the bench, print a label or skip label, remembers what you picked, so an operator working back through labelled stock sets it once rather than per device.

Allocate stock to a product without leaving the bench: A new Inventory source sits in the same picker as Phonecheck, Blancco and Aiken. Choose a product, scan the units that belong to it and Refurbr moves them onto it, prints their labels and puts them in the right location. It reassigns the stock you already hold rather than creating new records, so nothing gets counted twice.

Allocate by serial or IMEI: On the Inventory source you can now scan a unit's serial or IMEI as well as its asset tag. It tells you which asset the serial belongs to, and says clearly when nothing matches.

Screen sizes, your way: A new option applies screen sizes without the inch mark, so 13.3" lands as 13.3 across Blancco, Phonecheck and Aiken, and tidying the format by hand now sticks.

How it works: On the Testing Workbench, switch Printing to Skip label and scan three labelled units in a row with no labels coming out. Then flip to the Inventory source and scan a serial number rather than a tag, and watch it name the asset it found.

Sign In on Your Phone With a QR Code

Coming soon to Refurbr is the warehouse in your pocket edition (mobile edition!) and getting the Refurbr mobile app signed in should be a scan, not a typing exercise.

Scan and you're in: Open Mobile Sign In from the app drawer, or the button in the tray, and a QR code appears. Scan it with the app and the phone's signed in as you, and the desktop confirms which device just joined.

Nothing to set up: The code tells the app which Refurbr it belongs to, so there's no server address to key in and the same app works for everyone.

Safe to have on screen: Each code works once, lasts two minutes and never contains a password, so a photo of your monitor is no use to anyone.

Your devices, in one list: Mobile Sign In shows every phone signed in as you, and you can sign any of them out there and then. Signing a phone out cuts off its access straight away. Managers with the device management permission can do the same for anyone's.

How it works: Open Mobile Sign In on the desktop, point the phone at the QR code and watch the desktop flip to "Signed in" with the device's name. Then scroll to Your devices and revoke it in one click.

Asset Tags That Can't Be Misread

New asset tags no longer contain the letter O, so nothing on a label can be read as a zero and typed back in wrong. Tags already in use are untouched and still scan. If you'd rather keep O, or want other characters left out too, it's a setting under Asset Tags in Configurations.

A Few More Refinements

Exports match what's on screen: Filter or search a list and the export now gives you exactly those rows, not the whole table. The sales performance dashboard's grids can be exported too.

Bulk stock updates are dramatically faster: Changing a batch of stock records together now finishes in moments, with a cleaner change history behind it.

Stock always sits on a real product: If a device's details can't create a valid product, the unit stays where it was and you're told why, so nothing slips out of your stock list.

Portal customers can narrow down your stock: Quick filters for Product Type, Manufacturer and Grade sit on the Customer Portal's stock screen, and the portal's welcome now greets them with your company's name rather than their own.

Picking doesn't keep offering the unit you just put back: If a picker unpicks an asset because it's damaged or not on the shelf, the next suggestion for that line tries a different one first. It only lasts for that picking session, so the unit's still offered tomorrow, and it's still suggested today if it's the only one left.

Fixes Worth Knowing About

Invoice emails attach the PDF again: Credit notes, statements, receipts, purchase orders, quotes, dispatch notes and goods receipt notes all use the same route and are covered too. If a PDF ever can't be created, you'll see a message rather than an email going out without it.

Macs, laptops and Wi-Fi tablets scan cleanly on the Testing Workbench: through Blancco again.

Infrastructure Upgrades

This is the biggest change under the bonnet in a long while. Most of it you'll never see, and that's the idea, but it's the groundwork everything else sits on.

A new home: Your system has moved onto our new hosting provider - better all-round performance.

A live system status: refurbr.co.uk/status now tells users whether a service is working right now, and what to do if it isn’t.

A modern version of PHP: We've moved to PHP 8.3, a current and fully supported release. That means security fixes keep coming and the system runs on a platform with plenty of life left in it.

A fresh operating system underneath: The servers now run on Debian 13, the latest Debian release.

Inbound email, rebuilt: Reading email into Refurbr now uses a modern, maintained library, because the old one couldn't come with us to PHP 8.3. It works just as it did before.

Updates when we choose them: Each release is now a fixed, numbered version, and your system only moves to a new one when we deliberately move it. A routine restart can't pull in changes nobody planned.

Quieter logs: We cleared out a lot of warnings that were being written on every email sent, so when something genuinely needs attention it stands out.

Looking Ahead

Goods In v2 changes where the hard questions get answered. The door just counts, the bench identifies and the person who knows the supplier's prices sets the cost, with a claim ready to send when something's not right.

And there’s something bigger on the way.

The Refurbr App is landing soon, bringing key warehouse tasks to a native app available through the app store. Users will be able to pick orders, move stock, identify items and perform stocktakes directly from their device, with the same security and traceability they expect from Refurbr along the way.

We’ll be sharing more about the Refurbr App soon, so watch this space.

Questions or feedback? We'd love to hear from you.

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