Every growing tech refurbishment business hits the same wall. More devices are coming through the door. More orders to fulfil. More pressure on a team that’s already stretched.

The default move is to hire. But every new person adds cost. Wages, training and management time. Before long, your margin per device starts to shrink, even as volume increases.

Every tech refurb business starts somewhere, and for most, that somewhere is a spreadsheet. Stock sits in one tab, orders in another and customer details somewhere else, and for a while, that setup feels perfectly reasonable.

When volumes are low, it is flexible, easy to manage and doesn’t require much investment to get up and running.

We’re pleased to announce the latest addition to the Refurbr team, Jake Whalley.

Jake joins us after spending the past two years working with the platform as a customer, so he already understands how tech refurb businesses rely on Refurbr to manage device lifecycles, inventory and resale operations.

High volume device buyback programmes can quickly become difficult to manage without the right refurbishment software.

As device numbers increase, spreadsheets multiply, manual communication grows and key information starts getting lost between systems.

Running a tech refurbishment business can be challenging. There's the buyback pipeline to manage, stock to track through every stage of the refurb cycle, orders coming in from multiple marketplaces, VAT to handle correctly on every transaction and a team that needs accurate information to do their jobs well.

February’s Refurbr update is one of our most impactful releases in recent months.

Version vC3.26.3.1 delivers a landmark update for refurb business self-service, expanded integration capabilities and a host of warehouse workflow improvements tailored to device lifecycle operations.

Keeping track of spare parts is one of the biggest operational headaches in tech refurbishment. Harvested components, replacement screens, batteries and cables all have value, but without proper parts inventory management, that value disappears.

A single error in a marginal VAT scheme can cost hours of rework and eat into your margin. For tech refurbishment businesses managing hundreds or thousands of transactions, manual VAT calculations aren’t just time-consuming; they’re risky.

If you run a growing tech refurb business, you already know the pace can be relentless. Devices arrive in bulk. Stock gets tested and graded. Orders fly out across multiple channels. Returns come back in.

And somewhere in the middle of it all, you are expected to stay confident you are applying the relevant VAT rules correctly.

In tech refurbishment, goods-in isn’t just the first step. It sets the tone for everything that follows. Every phone, tablet, laptop or MacBook that lands in your warehouse needs to be properly identified, tested, wiped, graded, and logged before it can move on.

In tech refurb, small issues rarely stay small for long. A device in the wrong place. A transaction that does not quite add up. A VAT treatment applied incorrectly. Each one costs time, focus and often margin.

Refurbr is the new all-in-one software platform built for refurbishment, trade-in and circular tech operations.

It brings everything together, from device intake to resale, so you can work faster, cut admin and grow with confidence.