What's New in Refurbr | April 2026 Update
April’s Refurbr update delivers a major step forward in courier and shipping management, designed specifically to support the fast-paced demands of tech refurbishment businesses.
For many refurb operations, shipping is one of the most complex and time-consuming parts of the workflow. Managing multiple couriers, switching between marketplace portals, downloading labels and keeping everything aligned with stock and orders can quickly become fragmented. As volumes increase, those small inefficiencies turn into delays, errors and unnecessary pressure on your team.
This release focuses on removing that friction. With more control over courier configuration, direct access to marketplace shipping labels and a more streamlined navigation experience, your team can manage dispatch faster, with greater accuracy and far less manual effort.
The result is a more connected shipping process that supports the full device lifecycle, from grading and testing through to final dispatch, while helping you scale your refurb operation with confidence.
Here’s a summary of what’s new:
Self-service courier configuration
Marketplace shipping label support
Streamlined courier navigation
Reebelo marketplace integration
Sales order and warehouse improvements
Platform-wide experience and security upgrades
Let’s take a closer look at what’s new in Refurbr and how it supports your refurb operation.
🚚 Courier and shipping management
This release introduces a more flexible and streamlined approach to managing couriers, helping refurb businesses handle higher volumes of device dispatch with greater accuracy and efficiency.
In a refurb environment, shipping isn’t just about getting products out of the door. It’s about managing devices that have been tested, graded and prepared for resale, often across multiple marketplaces and customer channels. Any friction in this process can slow down turnaround times and impact customer experience.
These updates are designed to remove that friction by giving your team:
Greater control over courier setup and configuration
Faster access to shipping tools and workflows
A more connected process from order through to dispatch
Self-service courier configuration
Managing multiple courier accounts is now significantly easier. A new management interface allows your team to browse available couriers, authenticate accounts, configure label settings and manage service codes directly within Refurbr.
For refurb businesses handling multiple marketplaces, ITAD workflows or direct sales, this removes the need for manual setup and external support, giving you full control over your shipping configuration. Instead of relying on developers or support teams to make changes, your operations team can quickly adapt as requirements evolve.
This is particularly valuable when:
Using different couriers for different marketplaces or regions
Managing high-value devices that require specific shipping services
Scaling operations and needing to adjust courier setups quickly
Whether you’re shipping individual customer orders or bulk device inventory, you can tailor your courier setup to match your workflow without slowing things down.
Marketplace shipping label support
Refurbr now supports pulling prepaid shipping labels directly from marketplace platforms. When a marketplace provides its own label, it’s automatically stored against the shipment record, ready for your warehouse team at the point of dispatch.
In many refurb operations, teams are juggling multiple marketplace portals just to retrieve labels. This not only slows down the dispatch process but also increases the risk of mistakes, especially during high-volume periods. By bringing labels directly into Refurbr, your team can stay within one system and maintain a consistent workflow from order to shipment.
This helps your team:
Avoid switching between multiple marketplace platforms
Reduce manual downloads and handling errors
Speed up dispatch during peak volumes
It also supports better traceability across the device lifecycle. With labels linked directly to shipment records, it becomes easier to track where each device has gone, which is particularly important for compliance, returns and ITAD processes.
Streamlined courier navigation
Courier management has been repositioned within the main navigation to make it quicker and easier to access. For teams managing daily dispatch across grading, testing and fulfilment stages, this keeps everything within reach and reduces friction in day-to-day workflows.
In busy refurb environments, even small inefficiencies can add up. Having to navigate through multiple menus or systems to access courier settings slows your team down and breaks the flow of operations. By making courier tools more accessible, Refurbr helps your team stay focused on processing and dispatching devices efficiently.
This improvement supports:
Faster access to courier settings and tools
More efficient day-to-day warehouse workflows
Easier onboarding for new team members
With a more intuitive layout, it’s easier for staff to understand how shipping fits into the wider refurb workflow, from goods-in and grading through to final dispatch.
Together, these updates create a more connected and efficient shipping process, helping refurb businesses move devices through the lifecycle faster while maintaining accuracy.
🔗 Supporting updates across the platform
Alongside courier improvements, this release also introduces several updates that enhance visibility, integration and operational control across your refurb business.
Reebelo marketplace integration
A new direct integration with Reebelo enables automatic order import, inventory synchronisation and fulfilment tracking. Orders flow in, stock levels stay aligned and tracking updates are pushed back automatically, supporting smoother marketplace operations.
Sales order financial visibility
A new Financials tab on sales orders brings invoices, credit notes and payments into one view. This makes it easier to manage refunds, track revenue and maintain clarity across device sales and returns.
Inventory and warehouse enhancements
Updates to product specifications, picking workflows and stock tracking provide better visibility across your inventory. From grading through to dispatch, your team has clearer insight into product data and availability.
Looking ahead
This release represents a step forward in simplifying courier and shipping workflows for refurb businesses. By giving your team more control and reducing manual touchpoints, Refurbr helps you move devices faster through the lifecycle while maintaining accuracy and consistency.
As the circular economy continues to grow and ITAD processes become more complex, having a connected system in place becomes even more important. More marketplace and fulfilment enhancements are already on the way.
Ready to get started with Refurbr?
If you’re not yet using Refurbr as your tech refurb business operating software, there’s never been a better time to see what it can do. Book a FREE, no-obligation demo with the team today.
Explore our pricing options and discover how Refurbr can make managing your tech refurb business easier, starting at £475 per month.
Book a FREE, no-obligation demo with the team today.
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